vietroll

Service

SUPPORT POLICY

    As a manufacturing enterprise, we always create quality products that provide reputable service to meet the needs and bring satisfaction to customers.

     We work based on the motto “Customer-centered”; all activities of our employees, Vietroll’s team aiming at the highest goal are the benefit of customers, always put ourselves in the position of partners to assess and solve the problem. Not only stop there, we also implement support programs, customer care with many policies to ensure benefits and increase the benefits beyond your expectations.

Vietroll builds credibility by carrying out good commitments in order to get customer’s trust and long term cooperation .

Technical support​

 In order to improve the quality of service and hear more of our customers’ aspirations, please contact Hotline: 84-723779393 (Vietroll Co., ltd) for assistance with product advice, purchase and order.

     Also our Hotline is always available to assist in troubleshooting any errors arising in the process of use.

Shipping support​

  • For inner city customers: Depending on the quantity of goods which you placed, we will delivery free to some districts in Ho Chi Minh city (pls contact directly with the company for further information).
  • For customers in the province: We will give free delivery to cars garage in Ho Chi Minh City, the charge to deliver at customers’ suggested address will be paid by clients.
  • For foreign customers: We will deliver goods through customers’ choice (we will also advise the best option to save costs and convenient transportation for customers)

Billing Support​

  • Direct customers: you pay directly to the delivery staff in accordance with the amount indicated on the VAT invoice.
  • Customers do not receive direct delivery: You pay bank transfer or cash at the correct amount on the VAT invoice.
  • For foreign customers: Please contact us directly to discuss the payment method.

Office Contact

MB2-2+3, Duc Hoa 1 Industrial Park, Duc Hoa District, Long An Province, Vietnam

84 - 72 377 9393 (Vietnamese)

84 - 83 988 6363 (English)

84 - 90 717 9993 (Chinese)

vietrollmkt1@gmail.com